ckk222 Privacy Policy — How We Collect, Use & Protect Your Data

1. Introduction

ckk222 is committed to protecting the privacy and personal data of all players who use the Platform. This Policy sets out, in clear and formal terms, the types of personal information we collect from Bangladeshi players and other users, the purposes for which that information is processed, the parties with whom it may be shared, the security measures we apply to protect it, and the rights available to you as a data subject.

This Policy should be read alongside the ckk222 Terms & Conditions and the Responsible Gaming Policy, all of which together constitute the full agreement between you and ckk222 governing your use of the Platform. In the event of any conflict between this Policy and those documents, this Policy shall prevail with respect to matters of personal data and privacy.

This Policy applies to all personal data collected through the Platform, including data collected during registration, account management, deposits and withdrawals, customer support interactions, and general browsing activity on the ckk222 website.

2. Data Controller

For the purposes of applicable data protection law, ckk222 acts as the data controller in respect of personal data collected from players and users of the Platform. As data controller, ckk222 determines the purposes and means by which your personal data is processed.

If you have any questions about how ckk222 processes your personal data, or wish to exercise any of your data subject rights described in this Policy, you may contact our data protection team using the details provided in Section 16 of this Policy.

3. Data We Collect

ckk222 collects the following categories of personal data in connection with your use of the Platform:

3.1 Identity & Registration Data

• Full legal name as it appears on a government-issued identification document
• Date of birth (to verify that you meet the 18+ age requirement)
• Gender (where provided voluntarily)
• Username and account credentials (password stored in hashed, non-reversible form)
• Copies of identification documents submitted for verification (e.g., National Identity Card, passport)

3.2 Contact Data

• Mobile phone number (including bKash, Nagad, or Rocket registered numbers)
• Email address
• City and district of residence (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi)

3.3 Financial & Transaction Data

• Deposit and withdrawal transaction records, including amounts in BDT and timestamps
• Mobile Financial Service (MFS) wallet identifiers (bKash, Nagad, Rocket, Upay) used for transactions
• Card type and last four digits (where Visa or Mastercard is used)
• Account balance history and bonus credit/debit records

3.4 Gaming & Behavioural Data

• Betting history, game session records, wagering patterns, and game preferences
• Time and duration of Platform sessions
• Responsible gaming tool usage (deposit limits set, time-out periods activated, self-exclusion requests)

3.5 Technical & Device Data

• IP address and approximate geographic location derived from IP
• Device type, operating system, and browser version
• Cookie identifiers and session tokens
• Referring URL and on-Platform navigation paths

3.6 Communications Data

• Records of support chat conversations, emails, and other communications with the ckk222 team
• Records of complaints or disputes raised by or against your account

The types of data currently collected and processed by ckk222 can be summarised as follows:

4. How We Collect Your Data

ckk222 collects personal data through the following means:

• Directly from you — when you register an account, complete identity verification, make a deposit or withdrawal, contact customer support, or update your account profile.
• Automatically — through cookies, server logs, and similar tracking technologies when you browse and interact with the Platform (see Section 10 on Cookies).
• From payment processors — transaction confirmation data received from bKash, Nagad, Rocket, Upay, Visa, and Mastercard when you initiate a deposit or withdrawal.
• From game providers — session and outcome data from third-party game studios (e.g., Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi) that power games on the Platform.
• From fraud prevention and identity verification services — where ckk222 uses third-party verification tools to confirm the accuracy of identity documents submitted by players.

5. How We Use Your Data

ckk222 processes your personal data for the following specific purposes:

Purpose	Data Categories Used
Creating and managing your player account	Identity, Contact
Verifying your identity and confirming you are aged 18 or over	Identity, Contact
Processing BDT deposits and withdrawals via bKash, Nagad, Rocket, Upay	Financial, Identity
Delivering casino games, sports betting markets, and platform features	Gaming Activity, Technical
Providing customer support and resolving disputes	Identity, Contact, Communications
Detecting and preventing fraud, money laundering, and multi-accounting	All categories
Administering responsible gaming tools and monitoring for problem gambling indicators	Gaming Activity, Financial
Sending transactional notifications (account activity, deposit confirmations, withdrawal status)	Contact, Financial
Improving Platform performance and user experience	Technical, Gaming Activity
Complying with applicable legal and regulatory obligations	Identity, Financial, Communications

ckk222 does not use your personal data for automated profiling that produces legal or similarly significant effects without appropriate human oversight and, where required, your explicit consent.

6. Legal Basis for Processing

ckk222 relies on the following legal bases when processing your personal data:

• Contractual necessity: Processing required to perform our obligations under the Terms & Conditions you accepted at registration — including account management, payment processing, and game delivery.
• Legal obligation: Processing required to comply with anti-money laundering (AML) obligations, identity verification requirements, and applicable financial regulations.
• Legitimate interests: Processing for fraud detection, platform security, abuse prevention, and improving our services — provided such interests are not overridden by your fundamental rights and freedoms.
• Consent: Where we send you promotional communications or use non-essential cookies, we rely on your freely given, specific, and informed consent, which you may withdraw at any time.

7. Third-Party Sharing

ckk222 does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. We share personal data with third parties only in the following circumstances and only to the extent strictly necessary:

7.1 Payment Service Providers

To process your BDT deposits and withdrawals, ckk222 shares relevant transaction data with your chosen payment provider — bKash, Nagad, Rocket (Dutch-Bangla Bank), Upay (UCB), Visa, or Mastercard. These providers operate under their own privacy policies and are subject to applicable financial services regulations.

7.2 Game Content Providers

Game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive limited session data (such as player ID, stake amounts, and game outcomes) to facilitate fair game delivery and settlement. No personally identifiable contact or financial details beyond a pseudonymous player identifier are transmitted to game providers.

7.3 Identity Verification Services

Where required for account verification, ckk222 may share identity document images and personal details with accredited third-party identity verification providers. These providers are contractually bound to use such data solely for the verification purpose and to maintain appropriate security standards.

7.4 Legal & Regulatory Authorities

ckk222 may disclose personal data to law enforcement agencies, financial intelligence units, or other competent authorities where required to do so by applicable law, court order, or where ckk222 has a good-faith belief that such disclosure is necessary to prevent fraud, financial crime, or harm to any individual.

7.5 Corporate Transfers

In the event of a merger, acquisition, or sale of all or substantially all of ckk222's assets, your personal data may be transferred to the acquiring entity, subject to that entity assuming obligations equivalent to those set out in this Policy. You will be notified of any such transfer via a prominent notice on the Platform.

8. Payment Data & MFS Security

ckk222 places particular importance on the security of financial and Mobile Financial Service (MFS) data given the payment methods prevalent in the Bangladesh market. The following specific measures apply to payment data:

• bKash, Nagad, Rocket, and Upay wallet numbers are used exclusively for transaction processing and are not displayed in full within the Platform interface after initial entry.
• All payment data transmitted between your device and ckk222 servers is protected by TLS 1.2 or higher encryption.
• ckk222 does not store complete card numbers for Visa or Mastercard transactions; only the card type and last four digits are retained for reference purposes.
• Withdrawals are processed exclusively to a payment method verified as belonging to the registered account holder, preventing third-party fund extraction.
• Any suspicious transaction patterns — including unusual withdrawal volumes or deposits from unregistered payment methods — are subject to automatic review and may trigger a temporary account hold pending verification.

9. Data Retention

ckk222 retains personal data for no longer than is necessary to fulfil the purposes for which it was collected, subject to the following retention periods:

Data Category	Retention Period	Reason
Account registration & identity data	5 years after account closure	AML compliance and legal obligations
Financial transaction records	7 years from transaction date	Financial record-keeping requirements
Gaming activity & betting history	3 years after account closure	Dispute resolution and responsible gaming monitoring
Customer support communications	3 years from last interaction	Dispute resolution and service improvement
Technical & device logs	12 months from collection	Security monitoring and fraud detection
Self-exclusion records	Indefinitely (or until exclusion is formally lifted)	Responsible gaming obligations

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification.

10. Cookies & Tracking Technologies

ckk222 uses cookies and similar session-based technologies to enable core Platform functionality. The following categories of cookies are deployed:

10.1 Strictly Necessary Cookies

These cookies are essential for the Platform to function correctly. They enable secure login sessions, maintain your authenticated state while navigating between pages, and prevent session hijacking. These cookies cannot be disabled without impairing your ability to use the Platform.

10.2 Performance & Analytics Cookies

ckk222 uses first-party analytics cookies to measure aggregate Platform usage statistics — including page load times, error rates, and navigation flows. This data is used solely to improve Platform performance and user experience. No personally identifiable data is included in these analytics reports.

10.3 Functional Cookies

Functional cookies remember your Platform preferences, such as your preferred game category or last-selected payment method, to streamline your experience on return visits. These cookies do not track you across external websites.

ckk222 does not deploy third-party advertising cookies, retargeting pixels, or cross-site tracking technologies. You may manage cookie preferences through your browser settings, though disabling strictly necessary cookies will affect Platform functionality.

11. Data Security

ckk222 implements a layered security architecture to protect personal data against unauthorised access, disclosure, alteration, and destruction. Key security measures include:

• Transport Layer Security (TLS): All data transmitted between your device and ckk222 servers is encrypted using TLS 1.2 or higher, indicated by the HTTPS protocol in your browser address bar.
• Password Hashing: Account passwords are stored using a one-way cryptographic hashing algorithm. ckk222 staff cannot view or recover your password in plain text under any circumstances.
• Access Controls: Access to personal data within ckk222's internal systems is restricted to authorised personnel on a strict need-to-know basis, with role-based access controls enforced at every system layer.
• Server Security: Production servers are hosted in secure data centre environments with physical access controls, network firewalls, intrusion detection systems, and regular security patching schedules.
• Fraud Monitoring: Automated systems monitor account activity in real time for anomalous patterns indicative of account takeover, credential stuffing, or fraudulent transactions.
• Incident Response: In the event of a data security incident that poses a risk to your personal data, ckk222 will notify affected players without undue delay and take all reasonable steps to contain and remediate the incident.

While ckk222 takes all reasonable measures to protect your personal data, no online platform can guarantee absolute security against all possible threats. You are responsible for maintaining the confidentiality of your own account credentials and for notifying ckk222 immediately if you suspect any unauthorised access to your account.

12. Your Data Rights

As a data subject, you hold the following rights in respect of your personal data held by ckk222. To exercise any of these rights, please contact us using the details in Section 16:

• Right of Access: You may request a copy of the personal data ckk222 holds about you, along with information about how it is being used.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected without undue delay.
• Right to Erasure: You may request that ckk222 delete your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations described in Section 9.
• Right to Restriction of Processing: You may request that ckk222 restrict the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or object to its use.
• Right to Data Portability: Where processing is based on your consent or on a contract, you may request that your personal data be provided to you in a structured, machine-readable format.
• Right to Object: You have the right to object to processing of your personal data carried out on the basis of legitimate interests, including profiling for fraud detection purposes.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

ckk222 will respond to all verified data subject requests within 30 days of receipt. Where a request is complex or numerous, we may extend this period by a further 60 days, in which case we will notify you of the extension and the reasons for it.

13. Children's Privacy

The ckk222 Platform is strictly intended for individuals aged 18 years and above. ckk222 does not knowingly collect, process, or retain personal data from any individual under the age of 18. If we become aware that personal data has been collected from a minor, that data will be deleted immediately and the associated account will be closed without further notice.

If you are a parent or guardian and believe that a minor has created an account on the Platform without your knowledge, please contact us immediately at the address provided in Section 16 so that we may take appropriate action.

14. International Data Transfers

ckk222 operates as an offshore gaming platform. In the course of providing services to Bangladeshi players, your personal data may be processed by ckk222 or its authorised third-party processors in countries outside of Bangladesh. Where such transfers occur, ckk222 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that described in this Policy.

Data transferred to game providers such as Pragmatic Play, Evolution Gaming, and NetEnt is subject to the data protection commitments of those providers, each of which operates under established international data protection frameworks. Payment data shared with MFS providers bKash, Nagad, and Rocket remains within Bangladesh's domestic financial infrastructure.

15. Updates to This Policy

ckk222 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. Where changes are material — meaning they significantly affect how we collect, use, or share your personal data — we will provide prominent notice on the Platform and, where possible, notify you directly via the contact details registered to your account.

The effective date at the top of this document will be updated each time the Policy is revised. Your continued use of the Platform following the effective date of any revised Policy constitutes your acceptance of the updated terms. We encourage you to review this Policy periodically to stay informed about how your data is being protected.

16. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data ckk222 holds about you, please contact our data protection team using the following details:

• Email: [email protected] (plain text — not a clickable link)
• Subject Line: Please include "Privacy Request" or "Data Subject Request" in the subject line of your email for priority routing
• Support Hours: 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6)
• Response Time: Privacy and data-related requests are typically acknowledged within 48 hours and fully responded to within 30 days

Last reviewed and updated: 1 January 2026. This Policy supersedes all previous versions published on the Platform.